Coronavirus Guidance & Regulations
Updated : 21/08/2020
Within The Salon...
We have adapted the salon and changed the way we will be working according to government guidance.
This is to keep both clients and staff safe. This way of working and running the salon is new to all of us so please be patient with us all whilst we adapt. As the current situation continues the guidelines and regulations may change so please keep checking back to this page for updated information.
We are currently not cutting children's hair.
We are doing dry trims but your hair must be clean & dry and washed on the morning before you arrive.
We have removed :
- All magazines and reading material, so please bring your own to your appointment. Digital magazines are available, just ask your stylist for more details.
- Price lists and leaflets. All information can be found on our website.
All consultations will be done over the phone or if combined with a skin test outside the front of the salon if we have the maximum amount of people inside (5 people)
(if it's raining we will come to your car and do you skin test through the window).
We have a limited drinks menu and all drinks will be served in a disposable paper cups. Please feel free to bring your own but take any rubbish away with you.
Cleaning routine :
We have a a schedule for regular cleaning/disinfection throughout the day. Please ask if you would like to see the schedule.
Extra cleaning will be performed regularly eg. door handles/card machines will be disinfected after they have been used. The toilet will be cleaned/disinfected after every use.
All equipment will be cleaned after a single use. All used equipment will be separated in a clearly marked container and the contents will then be cleaned and disinfected.
Work Stations :
Each stylist will work on their own workstation and will have their own set of products/brushes/clips/trolley etc. Each work station including chairs/tools/equipment will be cleaning and disinfected between each client.
We have installed stronger ventilation fans in the ceiling. We will have the door open whenever possible and the door vent open at all times.
Social Distancing :
There will be a 2 metre space between each stylist working (floor markings to show 2m distance).
We have a screen down the centre of the salon for extra protection. There will be a maximum of 2 stylists working at a time and a receptionist/salon helper working occasionally throughout the week to help out with the extra cleaning duties. We will not allow anymore than 5 people (including staff) in the salon at one time.
Towels and Laundry :
All towels and gowns will be washed after each use on a 60c or above wash or sent away to be professionally cleaned. If you would prefer to wear a disposable gown please ask (£1 charge for disposable gowns)
All staff members will check their temperature before starting work and will not work if they have any kind of illness or symptoms. Everyone has completed training with Barbicide to make sure they are up to date with regulations and procedures. Each staff member will be wearing a face visor at all times. Disposable gloves will also be worn wherever possible and regular hand washing and hand sanitiser will be used.
NHS Track & Trace:
All clients will be required to fill in a COVID-19 questionnaire to comply with the government guidelines for the track and trace program.
Cancellation Policy :
Our normal cancellation policy has been wavered.
We would prefer card payments over cash. Contactless payment is preferred (£45.00 limit)
What we are asking clients to do...
We are asking clients to do the following to keep everyone as safe as possible :
Please come to your appointment on your own.
Please leave coats/jackets in your car and only bring essential items with you. If this is not possible we will provide a plastic bag to put them in before entering the salon.
Please bring your own magazines/reading material.
Please wait outside or in your car before your appointment. We will display a sign on the window saying if your stylist is still with a client or is available for you to enter the salon or your stylist will come and find you when they are ready for you.
Park directly in front of the salon if possible (we can normally squeeze 2 cars out the front). If not there is on road parking on Radley Road (please avoid parking near to junctions residents driveways)
Please bring a face mask to wear for your appointment. (Masks are available to purchase for £1 if needed)
Use hand sanitiser (available at reception) on entering and leaving the salon.
Cancel your appointment if you are feeling unwell or if you have been in contact with anyone displaying Covid-19 symptoms who has been diagnosed with Covid-19.
Payment by card is preferred.
Please book appointments over the phone or via email rather than just calling in to the salon.
If you have home coloured your hair whilst we have been closed please let us know! We may need to carry out extra tests on the hair and your appointment may need to be longer.